Shipping policy

Welcome to BrotherMan Clothing. We are committed to providing a straightforward and reliable shipping experience for every order placed through our online store.

If you have any questions about shipping or your order, please contact us at support@brothermanclothing.us.

1. Shipping Destinations

BrotherMan Clothing currently ships orders to addresses within the United States.

We do not currently ship to P.O. Boxes, APO/FPO addresses, U.S. territories, or international destinations unless a shipping option is specifically made available at checkout.

2. Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday, excluding U.S. federal holidays.

During holidays, promotional events, product launches, or periods of unusually high order volume, processing may take additional time. If there is a significant delay, we will make reasonable efforts to notify affected customers.

3. Shipping & Delivery Time

After your order has been processed and shipped, estimated delivery generally takes:

Standard Shipping: 5–10 business days

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, carrier operations, weather, holidays, and other circumstances outside our control.

Your estimated total fulfillment time is therefore generally 6–13 business days, including processing and transit.

4. Shipping Charges

Applicable shipping charges are displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the destination, order size, shipping method, or promotional offer.

If free shipping is offered for a particular order or promotion, the applicable free-shipping terms will be clearly displayed on the website or at checkout.

5. Tracking Information

Once your order has been shipped, we will send a shipping confirmation email containing tracking information when tracking is available.

Please allow up to 48 hours for tracking information to become active after the carrier receives the package.

6. Delivery Delays

BrotherMan Clothing is not responsible for delays caused by circumstances outside our reasonable control, including:

  • Severe weather
  • Natural disasters
  • Carrier service interruptions
  • Holidays
  • Incorrect or incomplete shipping information
  • Address-related delivery problems
  • Unexpected transportation delays

If your package appears to be delayed, please first review the tracking information provided by the carrier.

7. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you notice an incorrect address immediately after placing your order, contact us as soon as possible at support@brothermanclothing.us.

We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

8. Lost, Stolen, or Damaged Packages

If tracking shows that your package was delivered but you cannot locate it, please check around your delivery location and contact the carrier for additional information.

If your package arrives damaged, please contact us at support@brothermanclothing.us as soon as possible and provide your order number and relevant photos.

We will review the situation and assist according to the circumstances and applicable carrier procedures.

9. Undeliverable or Returned Packages

Packages may be returned to us because of an incorrect address, failed delivery attempts, refusal of delivery, or other address-related issues.

If a package is returned to us, we will contact the customer using the contact information provided with the order to determine the next available option.

Additional shipping charges may apply when a package needs to be shipped again because an incorrect or incomplete address was provided.

10. Order Changes and Cancellations

If you need to change or cancel an order, contact us as quickly as possible at:

Email: support@brothermanclothing.us

We will make reasonable efforts to accommodate requests received before the order enters processing or shipment. Once an order has shipped, it generally cannot be canceled through the shipping process.

11. Estimated Delivery Disclaimer

The delivery timeframes stated on this page are estimates rather than guaranteed delivery dates.

Once an order is handed to the shipping carrier, delivery is subject to the carrier's transportation network and operating conditions.

12. Contact Us

For questions regarding shipping, delivery, or an existing order, please contact:

BrotherMan Clothing
Email: support@brothermanclothing.us

We are happy to help with questions regarding your order and shipping status.